How well does your company handle employee feedback?

Communication between leadership and employees is fraught with obstacles. Lack of trust, lack of opportunity, lack of engagement, and poor response history can make collecting and acting upon employee feedback difficult. Companies are usually in one of four stages of tackling employee engagement:

  1. They don't even ask for employee feedback

  2. They ask but they don't do anything with the results

  3. They ask and they do the wrong thing with the results

  4. They ask and continually adjust to get it right 

I would argue that Stage 1 is better than 2 or 3. The biggest mistake companies make is pretending to care.  Employees see right through it. It's better not to ask, then to ask and ignore the answer.

If you were honest with yourself, which stage are you at? Which stage do you want to be at?

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Agile matchmaking Part 2: Choosing the right Agile professional